Today, when I was at the bank, a lady who was in her mid-thirties, suddenly started shouting at a bank employee. The more he tried to calm her down, the more she raised her voice.
It was disturbing to see someone behave so entitled. Yes, she was a customer and had a problem with the service provided, but that didn’t give her the right to be inhuman.
The branch manager approached her, and on the way to the manager’s office, she yelled about how bad the bank’s service was, how her husband who was a big businessman never had any accounts in this bank for the same reason and that she was going to transfer all her accounts to another bank.
She should have had the decency to state her problems in a calm manner. Raising her voice only created more commotion.
As a bystander, it upset me greatly, so I can’t imagine how shaken the employee was.
Such things happen at work, clients behave unreasonable and we have to remain calm and kind. Customer is king, right?
But why can’t people realize how unacceptable it is to expect royal treatment while treating others like dirt?
Shouldn’t everyone be treated at par, and with kindness?
This is also called the Golden Rule. It means that we should treat others like we would want to be treated.
How peaceful the world would be if everyone followed it!
Photo by Jon Tyson on Unsplash.